SlotPlanet Terms and Conditions

Welcome to Slot Planet. These Terms and Conditions govern your use of our website, mobile app and gaming services. By registering an account, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our services. We reserve the right to amend these terms at any time, and continued use of SlotPlanet after any changes constitutes your acceptance of the updated conditions.

Our Licence and Company Information

We operate under a licence issued by the Malta Gaming Authority (MGA/B2C/370/2017), granted on 1 August 2018. Our casino is owned and operated by White Hat Gaming Limited, registered in Malta under company number C73232, with its registered address at 85 St John Street, Valletta VLT1165. Certain services, including marketing, systems development, payment processing and customer support, are provided by our group company White Hat (Holdings) Limited, registered in Gibraltar under number 109784. At Slot Planet, we have been part of the online gaming industry since 2005, originally launching as Amsterdams Casino before rebranding as SlotPlanet in 2016. We are proud of our long-standing history and our commitment to fair, transparent and responsible gaming.

Eligibility to Play

To register a slot planet account, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. You must also possess full legal capacity to enter into binding contracts. We primarily serve players in New Zealand, and our platform is available in English along with localisations for Canada, Finland, Norway, Brazil (Portuguese) and Spain (Spanish).

We do not accept players from a long list of restricted territories, including but not limited to the United States, Australia, most European Union member states, Russia, Ukraine, and several other jurisdictions listed in our full restricted countries policy. Great Britain is served exclusively under a separate licence. Progressive jackpots are void for players in Azerbaijan, Japan, Malaysia, Qatar and Tunisia. It is your responsibility to ensure that participating in online gambling is legal in your country of residence.

Account Registration and Slot Planet Login

To access our games, you must complete the slot planet register process by providing accurate, current and complete information. Only one account per person is permitted. Once your account is created, you can use your slot planet login credentials to access our platform via desktop, mobile browser or our dedicated SlotPlanet app. We may request identity verification documents at any time, and in particular once your cumulative deposits reach $2,000, to comply with our anti-money laundering obligations.

We take security seriously and encourage you to keep your slotplanet login details confidential. You are responsible for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately through our Help Centre or by emailing support@slotplanet.com.

Deposits and Withdrawals

Our minimum deposit is $10, and we accept a variety of payment methods including Visa, Mastercard, Jeton Wallet, Skrill, Neteller, AstroPay, Paysafecard, Neosurf and CashtoCode Voucher. Players register and transact in New Zealand Dollars (NZD), or in Euros where NZD is not available. When you request a slot planet withdrawal, funds are returned to the original payment method wherever possible, including Visa, Mastercard, Jeton Wallet, Skrill, Neteller or AstroPay.

The minimum withdrawal amount is $10, and we require at least one lifetime deposit to have been wagered in full before a cash-out is processed. Our standard weekly withdrawal limit is $5,000 unless we have agreed otherwise in writing; VIP members may qualify for higher limits. The maximum payout per bet or spin is $250,000, excluding progressive jackpots. Wins of $100,000 or more may be paid across ten monthly instalments of 10% each, and jackpot wins exceeding $250,000 may take up to 30 days to process. Pending time before a withdrawal is reviewed is typically 1-2 business days, and once approved, funds may take up to three working days to reach your account depending on the chosen method. If your account remains inactive for 12 months, we will provide 30 days' notice before deducting $5 per month in maintenance fees.

SlotPlanet No Deposit Bonus and Welcome Offer

We reward new players with a slot planet no deposit bonus consisting of 22 bonus spins on Dead or Alive, credited automatically upon successful registration. Winnings from this slotplanet no deposit bonus are capped at $100 and are not available to residents of Argentina, Brazil, Chile, India or Peru.

Our first deposit offer provides a 100% match bonus up to $222 plus 22 slot planet free spins on Starburst, with a minimum qualifying deposit of $10. This slotplanet bonus is credited automatically to your bonus balance; however, deposits made via Skrill or Neteller do not qualify, and any resulting winnings will be confiscated. Spins remain valid for 10 days, and winnings are credited as bonus funds subject to 40x wagering on the deposit plus bonus amount. While any slotplanet casino bonus is active, the maximum bet permitted is $5, and bonus funds expire after 30 days. Withdrawing cash funds before wagering is complete will forfeit the bonus and any associated winnings.

To claim any slot planet promo code or slotplanet bonus code, you must be 18 or older, not resident in Great Britain, fully verified, opted into promotions, and have no other active bonus on your account.

General Bonus Terms

Unless otherwise stated, our standard bonus wagering requirement is 35x the bonus amount. Game contributions vary: slots generally contribute 100%, though a small number of titles including Blood Suckers, Dead or Alive and Jackpot 6000 contribute only 20%, and several hundred titles contribute 0%. Table games contribute 10%, video poker 5%, and scratchcards and keno 100%. We consider any single bet exceeding 10% of the bonus balance (and not below $5) to be irregular play, which may result in forfeiture of winnings. Deposit bonuses are not available to residents of several listed countries, including Poland, Russia, Ukraine and others specified in our promotions policy.

Super Stars VIP Programme

Our Super Stars VIP club is an invitation-only loyalty programme featuring four tiers: Silver, Gold, Platinum and Diamond. Status is reviewed every six weeks and may be lost due to inactivity, self-exclusion or unverified accounts. Benefits include priority 24/7 support, personalised weekly offers, cash drops, match-up bonuses, birthday gifts, exclusive tournaments, increased withdrawal limits and, at Diamond level, cashback and access to exclusive events.

Our Games and Providers

We offer over 4,276 games in total, including more than 1,000 slots and over 200 jackpot titles, supplied by leading studios such as NetEnt, Play'n GO, Pragmatic Play, Red Tiger, Hacksaw Gaming and Big Time Gaming, among more than 100 providers. Our live casino, powered by Evolution, includes live roulette, blackjack, poker and unique titles such as Sweet Bonanza CandyLand. Whether you access us through slotplanet casino login on desktop or via our slot planet casino app, we ensure a consistent and secure gaming experience.

Responsible Gaming

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and reality checks. If you feel your gambling is becoming a concern, we encourage you to contact our support team or relevant support organisations.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access. We shall not be liable for any indirect, incidental or consequential losses arising from your use of SlotPlanet, except where such liability cannot be excluded by law.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat, or you may email us at support@slotplanet.com, with replies typically provided within 24 hours.