SlotPlanet Privacy Policy

At Slot Planet, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, use our services, or play at Slot Planet Casino. We are operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered address at 85 St John Street, Valletta VLT1165, and licensed under the Malta Gaming Authority licence MGA/B2C/370/2017. Certain marketing, systems development, payment processing and customer service functions are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. By using our services, you agree to the practices described below.

Information We Collect

We collect a range of personal information to provide you with a safe and enjoyable gaming experience. When you complete SlotPlanet register process, we ask for details such as your full name, date of birth, address, email, phone number and payment information. Once you use your Slot Planet login credentials to access your account, we may also gather technical data such as your IP address, browser type, device information and gameplay history.

• We collect identity and contact information provided during registration
• We record financial details necessary to process a Slot Planet deposit or SlotPlanet withdrawal
• We track gameplay activity, including bets, wins and bonus usage, such as your slotplanet bonus or slotplanet no deposit bonus history
• We log technical data whenever you use SlotPlanet login or access our slotplanet app
• We may collect verification documents required to comply with anti-money laundering regulations

How We Use Your Information

We use the information we collect to operate our platform, verify your identity, process transactions and comply with our legal and regulatory obligations under our MGA licence. Our SlotPlanet casino uses your data to manage your account, respond to support requests, and deliver personalised promotions, including offers related to slotplanet free spins, slotplanet promo code campaigns, and other loyalty rewards. We may also use your information to detect fraud, prevent underage gambling, and support responsible gaming initiatives.

Where you have opted in, we may contact you with marketing communications about new games, tournaments, or a slot planet no deposit bonus available to eligible players. You may withdraw your consent to marketing at any time by contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyse how you interact with our website. Cookies help us recognise you when you return to Slot Planet, streamline your SlotPlanet casino login, and ensure our platform, including our slot planet app and slotplanet casino app, functions correctly across devices. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our site.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our services, including payment processors, identity verification providers, regulatory authorities, and our group company White Hat (Holdings) Limited, which handles marketing, systems development, payment processing and customer service functions on our behalf. We may also disclose information where required by law, to prevent fraud, or to protect the rights and safety of our players and our business.

• Payment providers processing your Slot Planet deposit or withdrawal via Visa, Mastercard, Skrill, Neteller, Jeton Wallet, AstroPay, Paysafecard, Neosurf or CashtoCode
• Regulatory bodies, including the Malta Gaming Authority, as required under our licence obligations
• Fraud prevention and verification services used to confirm your identity before processing a slotplanet withdrawal
• Marketing and analytics partners who help us understand how players engage with our slotplanet slots and slotplanet live casino offerings

Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. All sensitive information, including payment details submitted when you make a slot planet deposit, is encrypted using secure protocols. While we take every reasonable precaution to protect your data, no method of transmission over the internet is entirely secure, and we encourage you to keep your SlotPlanet casino login credentials confidential.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. If your Slot Planet account becomes inactive for 12 months, we may apply an inactivity fee as outlined in our Terms and Conditions, and we will notify you before any deduction is made. Once retention is no longer required, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and will respond to your requests in accordance with applicable data protection laws.

• You have the right to access the personal information we hold about you
• You have the right to request correction of inaccurate or incomplete data
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team, and we will verify your identity before processing your request.

Age Restrictions and Responsible Gaming

Our services are intended only for individuals aged 18 or older. We do not knowingly collect personal information from minors, and if we become aware that we have inadvertently gathered data from someone underage, we will take immediate steps to delete it. We encourage all players to review our Responsible Gaming resources and to use available tools to manage their play responsibly.

Restricted Territories

Our services are not available to residents of certain restricted countries, and we reserve the right to decline registration or close accounts where local laws prohibit access to our services. We continuously review our compliance obligations to ensure we operate within the terms of our licence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We recommend reviewing this page periodically. Continued use of Slot Planet after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or your SlotPlanet casino login and account details, please reach out to our dedicated support team via email at support@slotplanet.com, through LiveChat, or via our Help Centre, available 24/7 in multiple languages. We are here to assist with any privacy-related concerns and to ensure your experience with us remains safe, transparent, and secure.